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  <title>FBI — the register</title>
  <subtitle>Documents filed by the Flo Bureau of Investigation</subtitle>
  <link href="https://www.flolenormand.com/feed.xml" rel="self"/>
  <link href="https://www.flolenormand.com/"/>
  <id>https://www.flolenormand.com/</id>
  <updated>2026-06-30T00:00:00Z</updated>
  <author><name>Flo Lenormand</name></author>
  <entry>
    <title>Why all designers should join an AI team</title>
    <link href="https://www.flolenormand.com/articles/ddi-2026-005.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2026-005.html</id>
    <updated>2026-06-30T00:00:00Z</updated>
    <summary>Ten years ago I did an internship in public services as a designer. I was the only designer in the room.</summary>
    <category term="Observation"/>
  </entry>
  <entry>
    <title>Designing safety for a billion private conversations</title>
    <link href="https://www.flolenormand.com/articles/ddi-2026-009.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2026-009.html</id>
    <updated>2026-06-25T00:00:00Z</updated>
    <summary>I designed safety and privacy features for Instagram Direct and Messenger.</summary>
    <category term="Dossier"/>
  </entry>
  <entry>
    <title>I get so addicted to vibecoding that I forget to think</title>
    <link href="https://www.flolenormand.com/articles/ddi-2026-001.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2026-001.html</id>
    <updated>2026-03-28T00:00:00Z</updated>
    <summary>I built 18 features, designed branding, generated 200+ images, made an algorithm, landing page, blog posts. And I learned from a 30-second comment that nobody wanted it.</summary>
    <category term="Observation"/>
  </entry>
  <entry>
    <title>AI made everyone a designer, it didn’t teach anyone taste</title>
    <link href="https://www.flolenormand.com/articles/ddi-2026-002.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2026-002.html</id>
    <updated>2026-03-23T00:00:00Z</updated>
    <summary>In the Messenger team, we wanted to implement reactions in Media Previews.</summary>
    <category term="Observation"/>
  </entry>
  <entry>
    <title>I ran a design sprint with AI and I’ve never felt that lonely</title>
    <link href="https://www.flolenormand.com/articles/ddi-2026-003.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2026-003.html</id>
    <updated>2026-03-21T00:00:00Z</updated>
    <summary>We ran a design sprint with AI agents instead of people. Not because I don’t like people, I like people. But I was curious to see if the machine could hold the room.</summary>
    <category term="Rapport"/>
  </entry>
  <entry>
    <title>How I made $240 in one week with OpenClaw</title>
    <link href="https://www.flolenormand.com/articles/ddi-2026-004.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2026-004.html</id>
    <updated>2026-03-15T00:00:00Z</updated>
    <summary>I recently wanted to see what happens when you give an AI agent a real job.</summary>
    <category term="Dossier"/>
  </entry>
  <entry>
    <title>An inclusive team for non-native English speakers</title>
    <link href="https://www.flolenormand.com/articles/ddi-2021-001.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2021-001.html</id>
    <updated>2021-02-26T00:00:00Z</updated>
    <summary>When I joined Messenger, my English was bad. Here are the tips I wish I’d had on day one.</summary>
    <category term="Note"/>
  </entry>
  <entry>
    <title>When a designer is taking care of customer support</title>
    <link href="https://www.flolenormand.com/articles/ddi-2019-004.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2019-004.html</id>
    <updated>2019-06-12T00:00:00Z</updated>
    <summary>What I learned as a product designer answering support emails. The people behind the numbers, the bugs behind the metrics, and the love behind the complaints.</summary>
    <category term="Observation"/>
  </entry>
  <entry>
    <title>Designing towards a live parking map - a UX case study</title>
    <link href="https://www.flolenormand.com/articles/ddi-2019-003.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2019-003.html</id>
    <updated>2019-03-15T00:00:00Z</updated>
    <summary>The full UX case study of SpotAngels’ live parking map. How we designed a map that went from prototype to featured by Apple and Google.</summary>
    <category term="Dossier"/>
  </entry>
  <entry>
    <title>How design principles helped me stop bad design behavior</title>
    <link href="https://www.flolenormand.com/articles/ddi-2019-002.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2019-002.html</id>
    <updated>2019-01-27T00:00:00Z</updated>
    <summary>On the devil’s voice that tells you to make it pixel-perfect, solve it alone, and ship without testing. And the angel’s voice that says: done is better than perfect.</summary>
    <category term="Observation"/>
  </entry>
  <entry>
    <title>I asked the President for an internship in design</title>
    <link href="https://www.flolenormand.com/articles/ddi-2019-001.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2019-001.html</id>
    <updated>2019-01-05T00:00:00Z</updated>
    <summary>An open letter to the French president arguing that design belongs in government. The letter that accidentally launched a career.</summary>
    <category term="Note"/>
  </entry>
  <entry>
    <title>A designer at the Cour des comptes</title>
    <link href="https://www.flolenormand.com/articles/ddi-2016-002.html"/>
    <id>https://www.flolenormand.com/articles/ddi-2016-002.html</id>
    <updated>2016-11-04T00:00:00Z</updated>
    <summary>For five months I did a design internship at France’s supreme audit institution. I got to see what happens when design meets a 200-year-old administration.</summary>
    <category term="Rapport"/>
  </entry>
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